Support

Need help with Kimoa?

Contact Kimoa support for account help, billing questions, privacy requests, and account deletion requests. Email is the fastest way to reach us.

Typical help topics Account, billing, privacy, deletion

What to include in your message

Account issues: the email address on your Kimoa account and a short description of the problem.
Billing questions: your purchase platform and what happened.
Privacy or deletion requests: the email address tied to the account and the specific request you want us to process.
Bug reports: the device you used, what you expected, and what happened instead.

Privacy and deletion

You can delete your account in the app or email us at support@kimoaplay.com. We aim to complete deletion requests within 30 days.

Legal links

Best route

Kimoa support is currently handled by email. We do not provide live phone support from this page.